How To Claim,
VAT Relief

It’s now easier than ever to claim back your VAT on purchases from Essential Wellness. If you are chronically sick or disabled then you already qualify! All you need to do is self-certify online.

The rest of this page will guide you through whether you qualify, and if so, how to follow the simple process to make your claim online. 

If you already know you qualify, go ahead and start your claim now!

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Anna Kearney


15 years experience

You May
Already Qualify

A recent internal study of our typical customers found that almost 90% of people already qualify for VAT Relief. You already qualify if you suffer from chronic conditions such as Arthritis.

Healthcare At The Forefront

How does it work?

Psst, the “video” below is just for show.  But 4 simple steps is all it takes.


Make a Purchase from Essential Wellness

You'll pay the full price in checkout. Don't worry, you'll soon receive a refund for VAT paid. We've made the links below open in a new tab. That means this window will stay open so you can follow along.


Navigate to the self declaration form

You'll find the link to the form half way down each product page on the online shop. Alternatively, you will find buttons at the top and bottom of this page to take you to the form. Please note, you may either complete the form first or make your purchase, so long as you do both.

Dr. Chyna Jackson

Orthopaedic Specialist


We'll process Your Claim within 2 Working Days

Providing you with a refund for your VAT paid, if your self-declaration reason matches the allowed conditions for VAT relief. Please note, VAT refunds are done manually by our team, so make it easier for us by making your order details and self-declaration form match e.g same name.


Enjoy Your Cheaper Orthopaedic Support

As easy as that. Your refund is always sent back to your original payment method. We cannot refund to an alternative method.

We've got 100's of Verified Customer Reviews

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Our users are Happy & Healthy

“I get all my prescriptions through this app. now I never have to waste my time going to a doctors office and sitting around the waiting room!”

Theo James

“I love my dermatologist that I found on this app! She is very professional and it’s so easy to just chat or video call her whenever I need something!”

Emilia Munro

“I downloaded this app when i was super sick and had a doctor write me a prescription within 15 minutes!! What a life-changing app!”

Branden Griffiths

Still got Questions? No problem

Ultimately, the scheme is authorised and enforced by HMRC. And while they can’t tell you if you are eligible for VAT relief, they do require that we keep accurate records of all self-declarations made.

Please email [email protected] if you have any further queries.

Absolutely not. As long as you have a chronic illness or disability that effects your ability to carry out everyday activities.

Your GP or trusted medical professional will be able to tell you if your condition qualifies as a chronic condition or disability.

Unfortunately not, no matter how long it takes, if you’re expected to recover from your condition then it is not considered to be chronic.

No, however, when you submit a claim for VAT relief via Essential Wellness you are making a Self-Declaration. In short, we’re taking you on your word and storing a copy of your form in case we need to justify the VAT refund to HMRC.